The process starts with the freight forwarder coordinating closely with both buyer and seller. This establishes roles, determines delivery terms, and makes all transportation and destination arrangements harmonious.

The forwarder chooses the best modes of shipping—road, sea, or air—depending on route, price, and speed. They control the entire transport from the seller’s location to the destination as agreed.

The forwarder takes care of export and import customs clearance, including all documents needed. Their experience guarantees compliance with international trade regulations, preventing delays or fines.

Though liability shifts to the buyer at delivery point, the forwarder does recommend insurance cover. This keeps goods covered in transit and provides comfort for both parties.

The forwarder organizes local transport within the buyer’s country to undertake the final leg of delivery. Their ground presence ensures efficient coordination and timely handover.

The forwarder helps the buyer with duties, taxes, and permits upon import. Their advice makes the process easier and guarantees all the regulatory requirements are fulfilled.

In case the buyer is not yet ready to receive goods, the forwarder can arrange temporary storage. This enables scheduling deliveries at any time without affecting the buyer’s business.

At every stage of the process, the forwarder engages in open communication with the two parties. They share real-time information and attend to any interruptions or alterations forthwith.